Help Center

Support Center

Dropbox - Troubleshooting Syncing

Last Updated: Mar 01, 2017 06:47PM PST
Scenario: You have documents in Dropbox that are not yet in the LedgerDocs Inbox.
 
  1. Create a temporary folder outside of your Dropbox
  2. Move files from your Dropbox folder to the temp folder. Wait for Dropbox icon on your computer to show the green check mark. 
  3. Move files back to Dropbox from temp folder. 
  4. Dropbox and LedgerDocs should start syncing again
 

 

Contact Us

support@ledgerdocs.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete